pro88 Privacy Policy

This page describes what we collect when you use pro88 and how we keep that data protected. We at pro88 take your privacy seriously. When you create an account, deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank virtual accounts (mobile banking, local payment, online payment, e-wallet), or play our games, we collect certain information. We use that information only to operate our platform, process your transactions, verify your identity, and comply with legal obligations.

Our commitment is transparency: we explain what data we collect, who has access to it, how long we keep it, and what rights you have. We do not sell your personal information to third parties. We do not use your data for marketing without your consent. We encrypt all sensitive data and restrict access to authorized personnel only.

If you have questions about our privacy practices or want to exercise your data rights, our support team is available via in-app help and email.

What Data We Collect on pro88

We collect information in several categories. When you register on pro88, we collect your email address, phone number, and basic identity details (name, date of birth, address). We use this information to create your account, verify your identity, and comply with anti-money-laundering (AML) regulations.

When you deposit or withdraw funds on pro88, we collect payment information: the payment method you use (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank account), the amount, and the date. We do not store your full payment credentials (card numbers, e-wallet passwords) on our servers — we use secure payment gateways that handle transactions and return only confirmation tokens to pro88.

When you use pro88, we collect usage data: which games you play, how long you play, your bet amounts, and your account balance. We use this data to operate our platform, detect fraud, and improve our service. We also collect technical data: your device type, operating system, browser, IP address, and network information. This helps us troubleshoot technical issues and ensure smooth gameplay across Android, iOS, and desktop.

How We Use Your Data on pro88

We use your data to provide pro88 services: processing deposits and withdrawals, settling bets, crediting winnings, and managing your account. We use your identity information to verify your age and jurisdiction (to ensure you access pro88 only from supported regions) and to comply with KYC (Know Your Customer) and AML regulations.

We use your payment data to process transactions, detect fraud, and reconcile accounts. We use your usage data to improve pro88: analyzing which games are popular, identifying technical issues, and optimizing performance. We use your technical data to troubleshoot problems, prevent abuse, and maintain platform security.

We do not use your data for marketing without your explicit consent. We do not sell your personal information to third parties. We may share your data with payment processors, identity-verification services, and legal authorities only when required by law or necessary to operate pro88.

Third-Party Processors and Data Sharing

We use third-party service providers to operate pro88. Payment processors (for mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and bank transfers) receive your payment information to process transactions. Identity-verification services receive your name, date of birth, and address to verify your identity. These processors are contractually bound to protect your data and use it only for the services they provide.

Our pro88 servers may be located outside your jurisdiction. By using pro88, you consent to your data being transferred to and processed in these locations. We apply the same security standards regardless of server location.

We may disclose your data to legal authorities if required by law, court order, or government request. We will notify you of such requests unless legally prohibited from doing so.

• 1
  Account registrationCollection

  We collect email, phone, name, date of birth, and address. This data is used for account creation and identity verification.

• 2
  Payment processingSharing

  Payment data is shared with processors for online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers. We do not store full credentials.

• 3
  Usage analyticsImprovement

  We analyze gameplay patterns to improve pro88 performance and detect fraud. This data is anonymized where possible.

• 4
  Legal complianceRetention

  We retain data for five years after account closure to comply with AML and regulatory requirements.

Your Rights and Choices

You have the right to access your personal data on pro88. You can view your account information, deposit and withdrawal history, and game activity at any time in your account settings. You have the right to correct inaccurate data — if your address or contact information changes, update it in your pro88 account settings.

You have the right to request deletion of your pro88 account and associated data, subject to legal retention requirements. If you request account closure, we will delete your data after the mandatory five-year retention period for AML compliance. You have the right to opt out of non-essential communications — we will not send marketing emails without your consent.

You have the right to data portability: we can provide your personal data in a structured, machine-readable format. To exercise any of these rights, contact our support team via in-app help or email with your request and account details.

Cookies and Tracking on pro88

We use cookies on pro88 to remember your login session, store your preferences, and analyze usage patterns. Cookies are small text files stored on your device. You can disable cookies in your browser settings, but this may affect pro88 functionality (e.g., you may need to log in each time you visit).

We use analytics tools to understand how users interact with pro88. These tools collect anonymized data about page views, gameplay duration, and device types. This data helps us improve pro88 performance and user experience. We do not use this data to identify individuals.

We do not use third-party tracking pixels or retargeting ads. We do not share your browsing data with advertisers. Our pro88 analytics are internal only.

Children and Age Verification

Our pro88 platform is not intended for users under the legal age in their jurisdiction. We require age verification during account registration. If we discover that a user is underage, we will close their account and refund any remaining balance to their registered payment method.

Parents or guardians who believe a minor has accessed pro88 should contact our support team immediately with details. We will investigate and take appropriate action.

Changes to This Privacy Policy

We may update this privacy policy from time to time. When we make material changes, we notify you via email or in-app notification. Your continued use of pro88 after such notification constitutes acceptance of the updated policy. If you do not agree with any change, you may close your account and request a withdrawal of your remaining balance.

We maintain a record of all privacy policy versions on this page, so you can review what has changed.

Contact Us – Data Privacy Questions

If you have questions about our privacy practices, want to exercise your data rights, or believe your data has been misused, contact our support team via in-app help or email. We respond to all data-privacy requests within standard business hours.

Our pro88 platform operates across supported jurisdictions including Jakarta, Surabaya, Bandung, Medan, Semarang, and Yogyakarta. We apply consistent privacy standards across all regions. If you are unsure about your local data-protection laws, we recommend consulting local legal guidance.

We keep our pro88 privacy documentation clear and up-to-date so you always know how your data is handled. Your trust is essential to us, and we take data protection seriously.